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For learners

Kelbado is a tool. Your course comes from your organisation

If you were sent a link to a course on Kelbado, here is who stands behind it, how access works and what to do when something is wrong with the content.

What Kelbado is — and what it is not

Kelbado is software: companies and educational institutions use it to build courses, assign them to their people and follow the results.

Kelbado does not create courses, is not an educational platform and is not an educational institution. We do not teach, do not run admissions, do not grade and do not issue diplomas or qualifications.

Every course is created by a user of the service — a company or an institution. That organisation decides what the course contains, who takes it, by when, and whether a certificate is issued, and it is responsible for the content.

How to get access

Access is given by the person responsible for training in your company or institution — usually HR, the training team, your manager or your teacher. They send you an invitation by e-mail or the organisation's own sign-up link.

You cannot register as a learner on your own, without an invitation or a link from your organisation. Kelbado cannot enrol you in a course, add you to a company or open a course for you.

Already have an account? Sign in with the address your invitation was sent to. If the invitation has not arrived or has expired, ask your organisation to send it again.

Questions about your course

Deadlines, results, retakes, certificates, mistakes in the material, access to a specific course — all of this is decided by the organisation that assigned the course. Please contact it first: we cannot change its courses or its decisions.

Your organisation also decides which data about your learning it collects. How Kelbado handles that data on its behalf is described in the Privacy Policy.

Privacy policy

Illegal content: how to complain

Courses are published by organisations, not by us, so we do not check them in advance. If you believe a course, page or file on Kelbado is illegal — for example it infringes copyright, discloses personal data or is harmful — tell us. Anyone can do this; an account is not needed.

  1. Open the report form

    Use the general form below, or the “Report” link on the public page of the course.

  2. Describe the problem

    Give the exact address (URL) of the material, choose the reason and explain why you consider it illegal. Add your name and e-mail and confirm that you are acting in good faith. Child sexual abuse material can be reported anonymously.

  3. We confirm receipt

    A confirmation is sent to your e-mail as soon as the report is received.

  4. We review and decide

    We examine the report and, if it is justified, restrict or remove the material. You get our decision by e-mail; the organisation that published the material is told about the restriction and the reasons for it.

  5. You can ask for a review

    If you disagree with the decision, you can request a review within six months using the link in the decision e-mail. It is free and is handled by a person, not an automated system.

Contact point for reports under Regulation (EU) 2022/2065 (Digital Services Act): support@kelbado.eu · KELVADO, SOCIEDAD LIMITADA (Sociedad Unipersonal)